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Role :Customer Service Executive
Location :as per Business needs
Job Description
We are looking for a highly driven and customer-focused person to become a customer service executive and join our team. In this position, your duties will include giving our customers outstanding customer service and promptly and effectively responding to their questions.
Responsibilities
- Handle incoming calls/emails from customers regarding their accounts.
- Give clients accurate and timely information about their accounts, goods, and services.
- Respond to consumer questions and grievances in a polite and professional manner.
- Meet or surpass client expectations to keep a high degree of customer satisfaction.
- Work together with other departments to guarantee that customer concerns are handled effectively and promptly.
- Maintain TAT while meeting or exceeding productivity and quality goals.
- Ability to function in a fast-paced atmosphere and handle numerous duties concurrently.
- strong attention to detail and problem-solving abilities.
Education Qualifications
- Any type of graduation
- Respond to incoming consumer emails and calls about their accounts.
- Give clients accurate and timely information about their accounts, goods, and services.
- Respond to consumer questions and grievances in a polite and professional manner.
- Meet or surpass client expectations to keep a high degree of customer satisfaction.
- Work together with different departments to guarantee that client concerns are handled effectively and promptly.
Skills
How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.