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Technical Support (Service Desk)
About the Company
Job Description
Tech Mahindra is currently seeking to recruit and train individuals for Technical Support (Service Desk) positions.
| Company Name | Tech Mahindra |
|---|---|
| Role | Technical Support (Service Desk) |
| Location | Pune, Hyderabad, Noida |
| Salary | 2.5 LPA |
| Job Type | Full-time |
Responsibilities
Qualifications
- Specifically for recent graduates (freshers) from the graduating classes of 2023 and 2024.
- Demonstrated strong communication skills.
- Solid understanding of fundamental technical concepts.
- Formal IT education background.
- Must have a clear academic record with no outstanding backlogs.
- Nature of Work: IT Support role involving voice interactions.
- Mandatory requirement to work from the office location.
- Minimum Educational Qualification: Graduation.
- Exceptional communication abilities with the capacity to effectively assist international customers.
- Adaptability to work in a 24/7 operational environment is a key requirement.
- Familiarity with incident management and service desk protocols.
- Knowledge of ITIL (Information Technology Infrastructure Library) framework principles.
Skills
ATS Keywords
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Frequently Asked Questions
No, this is a mandatory work-from-office position.
This position is specifically for recent graduates (freshers) from the graduating classes of 2023 and 2024. You must also have a clear academic record with no outstanding backlogs, a solid understanding of fundamental technical concepts, and formal IT education background.
The position requires adaptability to work in a 24/7 operational environment.
The minimum educational qualification is Graduation.
Other Information
Please note that only shortlisted candidates who meet the specified criteria will be contacted for further evaluation.
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How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
