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Customer Support Associate
About the Company
Amazon, evolving from an online bookstore to a global e-commerce leader since 1994, has established an extensive online marketplace worldwide, providing customers with a diverse selection of products. Amazon’s commitment to being the most customer-centric company drives innovation in delivery, supply chain, and customer support. Technological advancements are crucial for operational efficiency, leading to pioneering services in entertainment, publishing, finance, IT, cloud computing, AI, and Machine Learning.
Our talented workforce is dedicated to serving customers, guided by values such as customer obsession, innovation, operational efficiency, and long-term thinking. Employees are encouraged to experiment and learn from failures, embodying a “Day 1” mentality that fosters entrepreneurial thinking and continuous improvement. Amazon offers various educational and leadership programs for employees to enhance their skills and create impactful solutions.
Amazon’s global presence includes key corporate offices in Hyderabad, Bengaluru, Mumbai, Chennai, Delhi, and Pune, designed to promote collaboration and innovation and provide amenities for employee well-being.
Job Description
An exceptional opportunity exists at Amazon for individuals to join our team as Customer Support Associates, working remotely from Hyderabad. Become an integral part of Earth’s Most Customer-Centric Company, delivering exceptional service to our valued customers.
| Company Name | Amazon |
|---|---|
| Role | Customer Support Associate |
| Location | Hyderabad |
| Salary | INR 364,000 to INR 433,000 annually |
| Job Type | Full-Time, Temporary/Contractual |
Responsibilities
Qualifications
- Applicants must be located in Hyderabad.
- A minimum educational qualification of 10+2 is required. Graduates and post-graduates from any discipline are encouraged to apply.
- While freshers are welcome, candidates possessing prior experience in a Business Process Outsourcing (BPO) environment will be given preference.
- Proficiency in spoken English is mandatory.
- Candidates must be willing to work night shifts and possess flexibility regarding shift schedules and weekly days off.
- A laptop or desktop computer equipped with a webcam and a headset with a functioning microphone is required.
- Applications submitted via mobile phones or tablets will not be accepted.
- The assessment must be completed in a quiet environment with a stable, high-speed internet connection (minimum 100 Mbps).
- The assessment must be taken exclusively on a laptop or desktop computer with a working webcam and a headset with a microphone. English language proficiency is essential.
- Please refrain from seeking external assistance during the assessment, as the entire process will be recorded.
Skills
ATS Keywords
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Frequently Asked Questions
Applicants must be located in Hyderabad and have a minimum educational qualification of 10+2. Graduates and post-graduates from any discipline are encouraged to apply. Proficiency in spoken English is mandatory.
While freshers are welcome, candidates possessing prior experience in a Business Process Outsourcing (BPO) environment will be given preference.
You need a laptop or desktop computer equipped with a webcam and a headset with a functioning microphone. Also, a stable, high-speed internet connection (minimum 100 Mbps) is required.
The position offers Zeta Meal Card (INR 1,100 per month), comprehensive health insurance coverage (up to INR 500,000), Night Shift Allowance (INR 150 per shift), and overtime compensation.
Other Information
* Zeta Meal Card: INR 1,100 per month, totaling INR 13,200 annually.
* Comprehensive health insurance coverage of up to INR 500,000.
* Night Shift Allowance: INR 150 per shift.
* Overtime compensation as per business requirements.
* A 5-day work week with 2 consecutive days off, subject to business needs.
Tags
How to Apply
- Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
- Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
- Fill Out the Application: On the official website, fill out the application form with the provided information.
- Double-Check Your Information: Before submitting your application, review all the details you’ve provided to ensure accuracy and completeness.
- Submit Your Application: Once you’re satisfied with your application, submit it through the official website as instructed.
