Zoho is hiring for Network Operations Engineer | Apply now

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Role :Network Operations Engineer

Location :Chennai

About the company and role

Zoho is a leading company committed to Company’s mission or purpose. We are seeking a highly motivated Network Operations Engineer to join our team in Chennai. In this role, you will be responsible for described the primary responsibilities below please have a look. We are looking for individuals with a strong background in Relevant skills or experience mentioned bellow, excellent problem-solving abilities, and a passion for Industry/Fied. If you are a talented and dedicated professional who thrives in a fast-paced environment, we encourage you to apply.

Job Description

As a Network Operations Center (NOC) Engineer at Zoho, you will be responsible for the daily operation and maintenance of our data center's network infrastructure. This crucial role involves proactively monitoring network performance, swiftly responding to and resolving network incidents, troubleshooting complex technical issues, and ensuring the continuous, uninterrupted availability of our vital network services. The ideal candidate possesses strong technical skills, meticulous attention to detail, and the ability to effectively manage and resolve network incidents under pressure, often within strict time constraints. This includes the ability to quickly analyze problems, diagnose their root causes, and efficiently implement corrective actions.

Company Name Zoho
Role Network Operations Engineer
Location Chennai
Salary As per Company norms
Job Type Full time

Responsibilities

  • * Proven experience in network operations, ideally gained within a demanding data center environment, demonstrating a clear understanding of the complexities and challenges of such an operation.
  • * Proactive monitoring of network performance and overall health using industry-standard network management tools and dashboards, identifying potential issues before they impact service availability. This includes the interpretation of performance metrics and the identification of trends that may indicate future problems.
  • * Comprehensive monitoring of the entire network infrastructure, including systems and applications, using sophisticated network monitoring tools to ensure optimal performance and high availability at all times. This involves identifying and addressing performance bottlenecks and potential points of failure.
  • * Prompt and efficient response to all network incidents and technical issues, involving thorough investigation, precise root cause diagnosis, and the implementation of effective corrective actions to prevent recurrence. Documentation of incidents and resolutions is crucial.
  • * Excellent communication and collaborative teamwork abilities are essential for successful coordination with other teams and the efficient resolution of complex network issues. This includes clear, concise, and timely communication of incidents and status updates to relevant stakeholders.

Education Qualification

  • 0-5 Years Experience (Experience with a focus on data center networking is highly preferred)

Skills

  • * Strong, demonstrable knowledge of a wide range of networking protocols and technologies, including but not limited to TCP/IP, DNS, DHCP, BGP, OSPF, VXLAN, and EVPN. A deep understanding of how these protocols interact and impact overall network performance is critical.
  • * Hands-on, practical experience with Cisco routing and switching equipment, firewalls, and various network monitoring tools and technologies. Experience with other vendor's equipment is a plus.
  • * Proficiency in utilizing and interpreting data from various network management and monitoring tools, including but not limited to those used for performance analysis, capacity planning, and fault detection.
  • * In-depth experience with data center infrastructure and equipment, including physical and virtualized environments. Understanding of various hardware components and their interdependencies is crucial.
  • * Solid understanding of network security practices and technologies, with the ability to identify and mitigate potential security threats and vulnerabilities.
  • * Exceptional problem-solving and analytical skills, including expertise in packet capture (pcap) and deep packet inspection (DPI) analysis using tools such as Wireshark to effectively diagnose and resolve complex network issues.
  • * Relevant certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), CompTIA Network+, or equivalent certifications are highly preferred, demonstrating a commitment to professional development and a strong foundation in networking principles.

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How to Apply

  1. Review Job Details: Read through all the job details on this page to understand the requirements and responsibilities.
  2. Click the Apply Link: Scroll down and click the “Apply Link” button to be redirected to the official website.
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